A world of possibilities with WhatsApp Business
Assist multiple users at once by integrating WhatsApp Business into a single, central, multi-channel inbox.
FASTER, MORE PERSONALISED SERVICE
Multiple agents. One dashboard
WhatsApp Business lets you manage all customer contact from one dashboard. Allocate questions to the right agents, divide the workload and increase effectiveness.
IMMEDIATE ENGAGEMENT
Be proactive with Whatsapp Business templates
Get ahead of the game with templates that provide customers with the info they need. Send reminders, updates and other notifications automatically from the Multichannel Inbox.
WHATSAPP BUSINESS CALL DEFLECTION
Convert Voice Calls into WhatsApp Messages
Use automated IVR to offer callers the menu option to skip the queue and ask the question via WhatsApp. This reduces waiting time, relieves pressure on your agents and lets you answer more questions in less time.
Set up your WhatsApp Business
account in 3 short steps
account in 3 short steps
Onboarding and implementation the easy way.
Request a personal tour of WhatsApp Business
Get started with WhatsApp Business and request a personal 30-minute demo.
