Google's Business Messages integration

Elevate your communication game with our channel integration for Google's Business Messages. Effectively manage your Google My Business chat messages alongside your other channels in one inbox for multiple users. Discover the power of streamlined communication today!

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MULTICHANNEL INBOX

Efficiently streamline your customer interactions

Streamline your Google's Business Messages into a unified inbox for multiple users. Distribute tasks evenly, effortlessly monitor chat histories, and utilize conversation tags, quick responses, and different folders to stay organized.

SMART ROUTING

Automatically route incoming messages to the right person

Build workflows to automatically assign tags and route incoming conversations to the right person, team or department.

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ANALYTICS

Monitor results and KPIs

Generate real-time reports to track and measure the performance of your customer support operations. Filter metrics by tag, agent, team, location, channel or time period.