Flow Builder

Automate WhatsApp in minutes. No code, just drag & drop.

Build smart WhatsApp flows without code. Easily create tailored customer journeys with buttons, lists, tags, delays, and conditions.

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Trusted by 500+ customers

Why WhatsApp automation

Use WhatsApp flows to automate structured conversations, from answering questions and generating leads to recommending products and routing conversations.
Save time with automation
Provide answers to common question and let event-based flows do the work.
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Organize contact data
Capture key contact details to early enrich profiles and qualify leads effectively.
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Boost conversions
Automatically engage at key moments with personalized messages triggered by actions.
OUTBOUND MARKETING FLOWS

Personalized marketing flows with dynamic data

Start targeted WhatsApp marketing flows automatically via incoming webhooks, including dynamic variables from external sources. This way, you proactively send personalized and relevant WhatsApp template messages to your audience for effective campaigns and increased engagement.

REACTIVE SERVICE FLOWS

Tailor each path with actions and dynamic content

With reactive service flows on WhatsApp, you respond quickly and automatically to incoming customer inquiries. The flows identify the customer's needs and provide fast, relevant answers or actions for an efficient service experience.

OUTBOUND MARKETING FLOWS

Personalized marketing flows with dynamic data

Start targeted WhatsApp marketing flows automatically via incoming webhooks, including dynamic variables from external sources. This way, you proactively send personalized and relevant WhatsApp template messages to your audience for effective campaigns and increased engagement.

REACTIVE SERVICE FLOWS

Tailor each path with actions and dynamic content

With reactive service flows on WhatsApp, you respond quickly and automatically to incoming customer inquiries. The flows identify the customer's needs and provide fast, relevant answers or actions for an efficient service experience.

Discover popular
use cases

From lead qualification to post-purchase care, explore our popular Flow Builder use cases that show how easy it is to automate and personalize every customer interaction on WhatsApp.
Customer support
& FAQs
Provide answers to common question and let event-based flows do the work.
Lead qualification
Automatically engage potential prospects by collecting essential information such as name, email, and preferences.
Event communication
Schedule a sequence of WhatsApp template messages before, during and after the date of your event.
Appointment
reminders
Integrate with calendar systems and send automated reminders to reduce no-shows and improve operational efficiency.
Survey & feedback collection
Engage customers post-interaction to gather valuable feedback. Use quick replies and list messages to design interactive surveys.
Order updates & notifications
Keep customers informed about their order status, shipping updates, and delivery schedules through automated WhatsApp messages.

Proven at scale.

300% ROI
achieved by Datamars UK in sales over one weekend, using a single targeted WhatsApp campaign.
40%+
of inbound calls and messages are repeat questions AI can already answer, automatically.
90%+
WhatsApp open rate, vs. ~18% for email. Messages get read within minutes, not days.
100+
branches connected onto one platform, replacing personal WhatsApp accounts with a single shared inbox and zero shadow IT.
Trusted by 500+ customers

See what Saysimple neo looks like in your business.

Book a 30-minute demo. We'll walk through your use case, whether that's order desk automation, WhatsApp campaigns or ERP integration, and show you exactly how Saysimple neo works for B2B Commerce teams.
Book a demo

Trusted by 500+ customers

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