Reporting broken or missing cargo require a lot of paperwork. WhatsApp lets drivers quickly report damages, allowing them to get back on the road faster, meet their schedules and ensure that the shortage liability is taken care of by the right party.
Report damages via WhatsApp using photos and text messages and avoid additional paperwork.
Reduce waiting times during cargo loading and unloading with WhatsApp QR codes that contain all the sign-in and sign-out information.
Have drivers communicate quickly via WhatsApp in case of emergencies or other situations that jeopardize schedules.
PHONE, EMAIL OR PAPER?
Speed is key within logistics. Reporting damages should therefore be as simple and efficient as possible. Therefore, use WhatsApp. Drivers take a picture of the damage, write a short explanation and send all the information immediately. This way they can get back on the road as quickly as possible.
IN CASE OF EMERGENCY
Does a backorder come in, a driver is delayed, or a truck breaks down? WhatsApp lets you quickly connect with the driver team to catch contingencies and deliver goods on time.
CENTRALIZED STORAGE
Prevent unjustified claims and process mancom reports in real-time in the Warehouse & Transportation Management System (WMS, TMS or TOS). This is how you safeguard your legal position.
QUICKLY BACK ON THE ROAD
Report freight and be automatically assigned the correct delivery location(s) via WhatsApp. Scan the QR code on the waybill and receive the latest updates around freight delivery and scheduling and avoid waiting times making loading and unloading as efficient as possible.