Provide existing customer relationships with a personal and easily accessible service channel. Centralize customer contact via WhatsApp, live chat, and e-mail in one user-friendly inbox for teams and multiple locations.
ONE INBOX
Communicate with your clients on their preferred channels. Simplify customer communication and build long lasting relationships to increase sales.
WHATSAPP TEMPLATES
Create and schedule outbound marketing campaigns to proactively send relevant and timely WhatsApp messages. Increase engagement and awareness with product launches, restock notifications, promotions, special greetings, and more.
GUIDED SHOPPING
Support your customers whenever they face issues or have a question about a product. Deflect incoming voice calls to messaging to increase efficiency in your contact centre. Empower your teams with the full history of customer interactions to deliver fast, personal, and knowledgeable service.