Elevate your communication game with our channel integration for Instagram DM. Effectively manage Instagram direct messages alongside your other channels in one inbox for multiple users. Discover the power of streamlined communication today!
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MULTICHANNEL INBOX
Streamline your Instagram DM messages into a unified inbox for multiple users. Distribute tasks evenly, effortlessly monitor chat histories, and utilize conversation tags, quick responses, and different folders to stay organized.
SMART ROUTING
Build workflows to automatically assign tags and route incoming conversations to the right person, team or department.
ANALYTICS
Generate real-time reports to track and measure the performance of your customer support operations. Filter metrics by tag, agent, team, location, channel or time period.