With Saysimple Journeys, you can design customer journeys tailored to your company’s unique processes. Gain a clear, column-based overview of all your contacts at each journey stage, easily drag and drop them between stages, and automatically send WhatsApp template messages — giving you complete control over every step of the customer experience.
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Saysimple Journeys combines an intuitive journey builder, seamless contact management, and no-code WhatsApp automation, enabling businesses to create, manage, and automate personalized customer experiences effortlessly.
Build custom journeys and stages that align with your unique business processes, creating a path designed specifically for your customer needs.
Easily move contacts through stages with a simple drag-and-drop interface, offering full control over your customer experience.
Send personalized WhatsApp template messages automatically, using dynamic contact data, with the option to include media like PDFs, videos, and images.
JOURNEY STAGE SETTINGS
Configure each individual stage of your journey with powerful actions. Assign conversation topics, contact labels, and WhatsApp template messages, including dynamic variables — whether from standard contact data or an external webhook. You can also attach media files like PDFs, videos, and images to create richer, more personalized experiences.
WHATSAPP AUTOMATION
Move contacts through their journey — either directly from next to a WhatsApp chat or in bulk from your Journeys overview — and automatically send tailored WhatsApp template messages with each step.
+500 brands already use Saysimple to improve omni-channel customer communities at scale.
Thanks to WhatsApp Call Deflection at Severs Breeman, we saved more than 10 hours of phone time in the first month, and usage is increasing weekly.
You set yourself apart by being available outside of office hours. And that's what we stand for. We don't want to handle customers functionally, but to personally surprise them. That is possible thanks to Saysimple.
Saysimple’s standout feature for Datamars is targeted WhatsApp campaigns. A recent promotion cleared slow-moving stock with impressive results. Reece notes: "We sent a message to 400 people and saw a 300% ROI over the weekend."
Via the IDAS integration in the Saysimple platform, we immediately know which customer belongs to which department. This way, we can direct inquiries to the right colleague, retrieve car details, and assist customers more efficiently remotely.
