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Pricing

Select the right plan for your team.



Start

The essentials to get your team up and running.

€15 *

Per user per month
Min. 5 users 

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  • Start includes:

  • WhatsApp Business (free)
  • 150 conversations i A conversation starts when you receive or proactivly send out a message to your customer. Unlimited messages can be send back and forth during a conversation.
  • 150 outbound messages i Outbound messages include all messages you send out proactivly to the receiver.
  • 5 channels i Choose from WhatsApp Business, Livechat, Apple Business Chat, Facebook Messenger, Google's Business Messages, Instagram Direct, LINE, Telegram, Twitter DM, Viber and/or WeChat.
  • 180 days archive
  • Black Checkmark Multichannel Inbox
  • Black Checkmark Analytics & Insights
  • Black Checkmark Plugins
The best choice

Grow

Customize your workflow with more channels, data and rules.

€25 *

Per user per month
Min. 10 users 

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  • Grow includes:

  • WhatsApp Business (free)
  • 500 conversations i A conversation starts when you receive or proactivly send out a message to your customer. Unlimited messages can be send back and forth during a conversation.
  • 500 outbound messages i Outbound messages include all messages you send out proactivly to the receiver.
  • 50 channels i Choose from WhatsApp Business, Livechat, Apple Business Chat, Facebook Messenger, Google's Business Messages, Instagram Direct, LINE, Telegram, Twitter DM, Viber and/or WeChat.
  • 360 days archive
  • Green Checkmark Multichannel Inbox
  • Green Checkmark Analytics & Insights
  • Green Checkmark Plugins
  • Green Checkmark Teams
  • Green Checkmark VIP channels & contacts

Enterprise

A tailor made plan to suite the needs of your team.

Custom


 

Talk to sales
  • Enterprise includes:

  • WhatsApp Business (free)
  • 1.000 conversations i A conversation starts when you receive or proactivly send out a message to your customer. Unlimited messages can be send back and forth during a conversation.
  • 1.000 outbound messages i Outbound messages include all messages you send out proactivly to the receiver.
  • Unlimited channels
  • Unlimited archive
  • Black Checkmark Multichannel Inbox
  • Black Checkmark Analytics & Insights
  • Black Checkmark Custom integrations
  • Black Checkmark Teams
  • Black Checkmark VIP channels & contacts
  • * Billed annually

Saysimple

Start

The Best Choice
Grow

Enterprise

Multichannel Inbox
Analytics & Insights
Forward messages
Log conversations
(Livechat) website widget
Collaborate with users
Notes with conversations
Tag & label management
Smart routing
Adjustable opening hours

User management

Start

Grow

Enterprise

Minimum number of users
5
10
Custom
User management
Add users
Remove users
Assign conversations to users
Assign users to Teams
n.a.
Assign channels to Teams
n.a.
Assign conversations to Teams
n.a.

Conversation management

Start

Grow

Enterprise

Included conversations per month
150
500
1.000
Included outbound messages per month
150
500
1.000
Merge conversations
Label conversations
Customer profiles
Customizable quick replies
Archive
180 days
360 days
∞
VIP contacts
n.a.
VIP channels
n.a.

Channel management

Start

Grow

Enterprise

Included channels
5
50
Unlimited
WhatsApp Business
Livechat
Apple Business Chat
Facebook Messenger
Google's Business Messages
Instagram Direct
LINE
Telegram
Twitter DM
Viber
WeChat

Channel WhatsApp Business

Start

Grow

Enterprise

WhatsApp Business
Bring your own number
One time setup fee
Included WhatsApp templates
10
20
Custom

Channel Livechat

Start

Grow

Enterprise

Multiple Livechat channels
Send images, videos and documents
Live visitor URL
Available 24/7
Customizable pre-chat form
Included website widgets
1
5
∞
Customizable widget theme colors
n.a.
Removable Saysimple branding
n.a.

Automation

Start

Grow

Enterprise

Chatbot
Bring you own chatbot
Bring you own chatbot
Bring you own chatbot
Keyword, tag & label management
Smart routing
Teams
n.a.

Statistics & KPIs

Start

Grow

Enterprise

Number of messages
Number of send messages
Number of received messages
Number of messages per day of the week
Number of conversations
Number of messages per WhatsApp channel
Number of send WhatsApp templates
Number of resolved conversations
Number of tags used
Number of messages per conversation
First reply time
Resolve time
Waiting time on customer reply
Waiting time on agent reply
Customizable date rages
n.a.
Channel filter
n.a.
Agent filter
n.a.
Advanced Analytics
n.a.
n.a.

API & Webhooks

Start

Grow

Enterprise

Conversations API
Analytics & Insights API
Secure data export
n.a.
Saysimple Connect
Additional fee per plugin
Additional fee per plugin
Additional fee per plugin
Custom integrations
n.a.
n.a.

Security

Start

Grow

Enterprise

SSL encryption
Password of min. 8 characters
two factor authentication (2fa)
IP whitelisting
Single sign-on (SSO)
n.a.
n.a.

Support & Customer Success

Start

Grow

Enterprise

Customer Success
Self-service
Guided
Dedicated
Contact form
Email support
n.a.
WhatsApp support
n.a.
Phone support
n.a.
n.a.
SLA
Office hours (CET)
Office hours (CET)
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Custom

Customize your plan

Choose the add-on you need and add it to your plan.

  • Call Deflection

    Call deflection

    Deflect incomming phone calls to WhatsApp Business.

    From €50 Per month
  • Chatbot

    Chatbot Integration

    Integrate third party Chatbots with Saysimple.

    Custom

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