Flexible prices for every
type of business

Saysimple helps companies to be reachable for their customers through channels such as WhatsApp Business, Webchat and email. These channels come together in one platform where you can handle customer questions, view statistics and proactively send messages to your customer.

In the Start package you will find everything you need to build the foundation of your customer contact department. You get access to the Multichannel Inbox, Analytics & Insights and messaging channels such as WhatsApp Business. In addition, the package contains 150 conversations and 10 users as standard. The Grow package has more features and is therefore suitable for departments with a larger customer contact volume. The package contains Teams; a module with which you can work efficiently together with different users, departments or branches. In addition, the package contains 500 conversations and 20 users as standard.

There are two types of users within the Saysimple platform: standard users and admin users. A standard user can reply to messages and label conversations. An admin user can create tags, labels and workflows, and manage users. The platform is delivered with one admin user by default. The admin can then convert standard users to admin users. In terms of rate, it does not matter whether you create a standard- or admin user.

Depending on your package, you can have a certain number of conversations every month. A conversation starts when you receive an incoming message, or by proactively sending a message. After starting the conversation with a client, you can send and receive messages for the rest of the month without starting a new conversation. (ex. WhatsApp Business template costs). For example, on February 18th, you receive a message and the conversation will be started and charged. On February 19, the conversation was closed. The customer will contact you again on 24 February. This conversation will not be charged again. The customer then contacts us for the 3rd time on 2 March. In this case, this happens in a new month, which means that this conversation counts against the March conversation bundle.