The channel works for the automotive as the figures below show:
- A reduction of 20 to 30% in telephone traffic
- Positive PR
- More profit from after-sales activities
- Improved Customer Satisfaction figures
Put you customers in the driving seat
Within the Automotive Industry WhatsApp is a huge opportunity to make customer contact more personal and accessible. Your customers are waiting for it and WhatsApp ensures more (after-sales) turnover, higher customer satisfaction and is also suitable for lead generation.
The implementation of WhatsApp simplifies customer appreciation and loyalty while increasing the possibilities around sales and service. Why would you pass the chance to lower the threshold for making a purchase and serve customers even better?