Use the power of Social Messaging
In an “always on” society where customers are becoming increasingly demanding, it is important to respond to this. The digitization of the playing field brings many challenges but also opportunities. The current technology of Social Messaging Automation makes it possible to go one step further. Think of;
- An increase in customer satisfaction (CSAT)
- A decrease in costs (TCO)
- And an increase in the return of your customer service department (ROI)