Manage all channels in one inbox
Work with one Multichannel Inbox. One dashboard where all messaging channels come together and multiple agents answer customer questions. This way you provide fast and efficient service through any channel.
Saysimple allows you to manage all your channels in one place, collaborate more effectively and ultimately save time. Acces your inbox with multiple users, launch WhatsApp Marketing campaigns, integrate your existing systems and reap the benefits of data-driven automation.
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More team efficiency
Higher productivity
More conversion
Less phone calls
Saysimple helps companies bundle their communication channels into one platform, manage them with multiple colleagues and automate them to communicate more efficiently with their customers.
Centralized platform with seamless integration(s) to make crucial customer information accessible and usable.
Centralized structure to all customer interactions and 360° contact view.
Simplified agent workflows and triggered communications, based on customer behavior.
Work with one Multichannel Inbox. One dashboard where all messaging channels come together and multiple agents answer customer questions. This way you provide fast and efficient service through any channel.
Engage contacts with personalized offers, timely promotions, special deals and newsletters on WhatsApp. With Saysimple Engage, you send a personalized WhatsApp bulk message to multiple people in 5 easy steps.
With WhatsApp Flows, automatically answer frequently asked questions, assign questions to the right department, find out customer intent and keep employees with more time on their hands.
Get real-time insight into customer contact team performance. Which topics are receiving the most inquiries? Which agents require extra attention? Thanks to this functionality, you have the team KPIs in focus within a mouse click and can make live adjustments.
Every industry comes with its own challenges. Find your vertical below and explore the solution Saysimple offers to turn your business into a true industry leader.
Connect Saysimple's API to your current software stack to automate your communication with customers and enrich conversations with relevant data and information.
+500 brands already use Saysimple to improve omni-channel customer communities at scale.
You set yourself apart by being available outside of office hours. And that's what we stand for. We don't want to handle customers functionally, but to personally surprise them. That is possible thanks to Saysimple.
With WhatsApp broadcasting via Saysimple Engage, I increased conversion by 20%. I am satisfied with this solution that gives me a complete view of the interaction with my customers.
Thanks to WhatsApp Call Deflection at Severs Breeman, we saved more than 10 hours of phone time in the first month, and usage is increasing weekly.
Via the IDAS integration in the Saysimple platform, we immediately know which customer belongs to which department. This way, we can direct inquiries to the right colleague, retrieve car details, and assist customers more efficiently remotely.
