Manage all channels in one inbox
Work with one Multichannel Inbox. One dashboard where all messaging channels come together and multiple agents answer customer questions. This way you provide fast and efficient service through any channel.
Saysimple allows you to manage all your channels in one place, collaborate more effectively and ultimately save time. Acces your inbox with multiple users, launch WhatsApp Marketing campaigns, integrate your existing systems and reap the benefits of data-driven automation.
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Every industry comes with its own challenges. Find your vertical below and explore the solution Saysimple offers to turn your business into a true industry leader.
Every customer communication challenge has a solution. Here’s how Saysimple helps turn frustration into efficiency.
Fragmented communication across multiple channels leads to misunderstandings, duplicate replies, and lost context. With a single, central inbox, you stay in control of every conversation, easily assign tasks to colleagues, and maintain a clear overview – anytime, anywhere.
Customer expectations are high: slow or inconsistent replies damage the customer experience. Saysimple helps you handle conversations faster, more personally, and more professionally – every single time.
Answering the same questions repeatedly drains time and energy. Saysimple lets you automate recurring conversations in a smart way – so customers hardly notice the difference, but your team certainly does.
Without data, you're operating in the dark. Our dashboards provide real-time insights into availability, customer satisfaction, and team performance. This way, you can clearly see what’s working – and where to improve.
Switching between disconnected tools slows down your work and increases the risk of errors. By integrating Saysimple with your existing systems, you work with up-to-date customer data and create a more efficient workflow.
More team efficiency
Higher productivity
More conversion
Less phone calls
Work with one Multichannel Inbox. One dashboard where all messaging channels come together and multiple agents answer customer questions. This way you provide fast and efficient service through any channel.
Engage contacts with personalized offers, timely promotions, special deals and newsletters on WhatsApp. With Saysimple Engage, you send a personalized WhatsApp bulk message to multiple people in 5 easy steps.
With WhatsApp Flows, automatically answer frequently asked questions, assign questions to the right department, find out customer intent and keep employees with more time on their hands.
Saysimple Journeys combines an intuitive journey builder, seamless contact management, and no-code WhatsApp automation, enabling businesses to create, manage, and automate personalized customer experiences effortlessly.
WhatsApp Call Deflection flows route incoming calls to WhatsApp, enabling faster, more efficient customer interactions via chat. This reduces call wait times, improves the customer experience, and increases your team’s productivity.
Connect Saysimple's API to your current software stack to automate your communication with customers and enrich conversations with relevant data and information.
+500 brands already use Saysimple to improve omni-channel customer communities at scale.
Thanks to WhatsApp Call Deflection at Severs Breeman, we saved more than 10 hours of phone time in the first month, and usage is increasing weekly.
You set yourself apart by being available outside of office hours. And that's what we stand for. We don't want to handle customers functionally, but to personally surprise them. That is possible thanks to Saysimple.
By connecting the Saysimple API to our CRM, we have fully automated our communication per project and now automatically send 14 WhatsApp template messages at the right times based on our planning, improving our efficiency.
Saysimple’s standout feature for Datamars is targeted WhatsApp campaigns. A recent promotion cleared slow-moving stock with impressive results. Reece notes: "We sent a message to 400 people and saw a 300% ROI over the weekend."
Via the IDAS integration in the Saysimple platform, we immediately know which customer belongs to which department. This way, we can direct inquiries to the right colleague, retrieve car details, and assist customers more efficiently remotely.
