By successfully connecting WhatsApp Business with Saysimple, your support team will be able to:
- Unify conversations: Manage conversations efficiently by getting them in a single dashboard.
- Create teams and work simultaneously with all your colleagues on incoming conversations
- Route conversations to teams or locations based on specific criteria
- Proactively send relevant and timely WhatsApp messages to customers at scale
- Deflect incoming phone calls to an alternative channel, like WhatsApp
Modernize your CX with WhatsApp for Business
Facilitate seamless customer experiences between your brand and your customers with WhatsApp Business.
Eliminate waiting lines
Fast & immediate support at scale
Introducing WhatsApp as a customer support channel gives customers a fast and convenient way to communicate with your business. Let customers start a conversation directly from your website and work simultaneously with your colleagues on incoming conversations.
Leverage WhatsApp templates
Engage your customers throughout their journey
Stay engaged throughout the entire customer journey using WhatsApp templates. Automate your service process: from order confirmations and appointment reminders to shipping updates and feedback surveys.
Why Saysimple?
Saysimple is revolutionizing the way companies interact with their customers. Our Customer Communications platform provides customer contact and marketing professionals with the technology they need to manage inbound- and outbound customer conversations.
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Shared team inbox
Work simultaneously with all your colleagues on incoming conversations via WhatsApp, Livechat, e-mail, and more.
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Apps & Integrations
We connect with third party software, like CRM, planning tools, payment providers, survey tooling and chatbots.
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GDPR compliant
All personal data stored is encrypted. Connections to and from our platform are secured and adhere to strict privacy regulations.