A powerful solution for WhatsApp Business management

WhatsApp API integration in Saysimple

Saysimple is a communication, collaboration and customer support platform for teams working from home, office or in the field. We facilitate a plug and play WhatsApp API integration, so organisations will have everything in place to kickstart their customer support, sales and marketing on business WhatsApp.

Universal team inbox

Manage WhatsApp conversations alongside other channels from one user-friendly interface for multiple users.
Efficient Workflows

Create rules to automatically route incoming conversations to the right agent, department or location.
WhatsApp Templates

Leverage WhatsApp message templates to proactively send relevant and timely notifications to customers at scale.

WhatsApp for multiple users

Simplify team collaboration

Streamline your WhatsApp messages in a centralized and future-proof way. Collaborate with your team, distribute the work load, easily track conversations with your customers and start leveraging 1-on-1 and proactive customer service experiences on your customers’ channels-of-choice.

Rule based auto assignment

Add automation to your team inbox

Skip manual assignments of incoming WhatsApp messages, set rules to automatically add labels and route incoming conversations to the right agent, team or location.

Auto Assign Agents
Auto Assign Teams
Auto Assign Labels

WHATSAPP MESSAGE TEMPLATES

Send notifications on business WhatsApp

Automate your service process with reusable message templates for outbound notifications on WhatsApp: from order confirmations and appointment reminders to shipping updates and feedback surveys.

Reporting dashboard

Monitor your WhatsApp performance

Give your organisation the ability to track and measure the performance of your customer support operations. Filter metrics by tag, agent, team, location, channel or time period.

Join the revolution

500+ brands already use Saysimple to improve omni-channel customer communication at scale.

Our customers really appreciate this method of communication and the additional conversations that we have with them are very valuable in terms of customer satisfaction and loyalty to our car dealership.

Aniek Hoekstra

Marketing manager at Seevers Breeman

With the implementation of smart routing, the workload is automatically distributed between our 82 locations. And more than 80% of every inbound conversation is automatically routed to the right contact.

Niels van de Werken

Ecommerce manager at BMN Bouwmaterialen

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