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A welcome solution for
omnichannel communication
omnichannel communication
When customers reach out to you, they use many different channels - now all of these connections can be accessed from a single platform.
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Omnichannel Inbox
Unify customer contact from WhatsApp, Livechat, Email & more in one easy-to-use inbox for teams.
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Analytics & Insights
Easily monitor your performance and KPIs - then use data-driven insights to continuously improve efficiency.
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Customer Success
From the moment you start, our Customer Success team will be by your side to ensure successful implementation.
NEW FEATURE AVAILABLE
Experience WhatsApp interactive messages the way your customers do
Just scan the QR code or use the following link to start the experience on your phone and learn more about WhatsApp interactive messages.
Saysimple creates closer connections
Saysimple removes the barriers between your business, your customers and your agents, making interactions more efficient and more rewarding. Read how you can achieve this with your team here.
Omnichannel Inbox
All messaging channels in one shared view
An omnichannel inbox is a single dashboard, where all messaging channels come together. Multiple agents can collaborate and answer customer questions effortlessly, ensuring fast, efficient service at scale.
Engage
Send personalised bulk message with WhatsApp Broadcasting
Engage customers with personalized offers, timely promotions and special deals across the buyer journey. With Saysimple’s Engage module, you can send personalized broadcast messages in 5 simple steps.
Analytics & Insights
Improve how your business operates
Get real-time insight into the performance of the customer contact team. Which topics receive the most questions? Which agents require extra attention? All of your KPIs are just a click away, and you can make live adjustments any time.
Automation
Create efficient workflows
Easily set keywords, tags and labels that automatically route incoming customer inquiries to the correct location, department or agent. Increasing efficiency and satisfaction in your customers and your agents.
Apps & Integrations
Connect with systems you already use
Seamlessly sync data and actions between Saysimple and the rest of your tech stack.
Get a closer look at Saysimple
Schedule a personalized tour of our platform and learn how it can help you reach business goals.
