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Official WhatsApp Cloud API Provider for B2B‑commerce

Every conversation. One platform. Zero repeats.

The B2B Commerce Customer Engagement Platform that connects every channel, every team and every customer to one shared inbox. You in control. AI behind it. Respond faster. Close the loop. Never lose the thread.

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User interface of a messaging platform showing a conversation about red facing bricks for a commercial project. The screen displays multiple inbox categories on the left, recent messages in the center under 'Unanswered,' and an open chat with Emma Bakker on the right. The chat includes a message asking about red bricks, replies offering residential or commercial options, and an image of red brick facade with details about bulk availability and use in commercial facade construction.

Three things holding your growth back

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Waiting for an answer

Orderdesk overload

When your team is busy, messages disappear. Customers wait. Follow-ups never happen.

Messages on employees’ private phones

Shadow IT

WhatsApp on private devices means history, context and ownership walk out the door.

No single source of truth

Scattered context

Every person, every team, every department, works differently. Nothing connects.

Four departments. One shared problem

Customer data scattered across channels, systems and teams. Every gap costs time, revenue and the personal touch B2B customers expect.

Service

No more "can you repeat that?"

Every conversation arrives with the full customer history, order context and previous interactions already attached. Your team responds with confidence, not questions.

Operations

Full control. Zero chaos.

One platform across every team, department and location. Standardise how your business communicates, without telling anyone how to do their job.

Sales

Follow up before they move on.

Conversation history, order data and customer signals in one place. Your team knows exactly when to reach out, what to say and who's ready to buy again.

IT department

Plug in. Don't replace.

Connect your ERP, CRM, CDP and other tools you already use, without touching your existing setup. One enriched customer view, built from your data sources. GDPR-compliant, with everything stored in Europe.

Bring every B2B conversation into one place.

WhatsApp, Instagram, Facebook Messenger and Webchat in one shared team inbox. Full customer history. Team routing. Role-based access. No more personal phones.

Order questions. Service requests. Proactive updates. Delivery delays. Returns. Notify before customers have to ask.

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Your ERP. Your CRM. Your Saysimple.

Connect the systems you already use and turn customer data into smarter, faster conversations. Conversations and business data move together.

Sync

Customer profiles up to date across every system.

Enrich

Every conversation loaded with the context your team needs.

Campaign

Targeted outreach without the manual work.

Notify

Keep customers informed before they have to ask.

Automate

Repetitive processes become automated journeys.

Route

Every question to the right person, instantly.

Connect your tools with Saysimple

See all integrations

Everything for flawless customer engagement.

Optimize every customer contact with our powerful, integrated tools and workflows.

Inbox

All messages in one place

Messaging

WhatsApp, Facebook & Instagram

Contacts

Manage Customer Profiles

Team management

Manage User Roles and Teams

AI Agents

Handling Frequently Asked Questions

Flow Builder

Automate Workflows

Analytics

Performance Insights

Opening hours

Welcome- and Out of Office messages

Call deflection

From Calls to Chat

Broadcasting

Bulk messages

Contact lists

Creating & Segmenting Lists

Template Manager

Manage WhatsApp templates

Quick Replies

Send quick replies

Custom Fields

Create detailed customer profiles

Integrations

Connect your favorite tools

Developers API

API & Webhooks Available

Built for B2B Commerce. Not adapted for it.

Saysimple was built from the ground up for for B2B customer engagement: ERP-connected, WhatsApp-native and designed around B2B customer journeys and workflows.

8 years

WhatsApp specialist

ISO

Certified data-infrastructure

EU data

Fully hosted in the EU

5,000+

Platform users