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A welcome solution for
multi-channel communication
multi-channel communication
When customers reach out to you, they use many different channels - now all of these connections can be accessed from a single platform.
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Multichannel Inbox
The plug-and-play dashboard receives all customer communications via WhatsApp, Livechat, email and more.
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Analytics & Insights
Easily monitor your performance and KPIs - then use data-driven insights to continuously improve efficiency.
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Customer Success
From the moment you start, our Customer Success team will be by your side to ensure successful implementation.
Free download
Ultimate guide
to WhatsApp Business
This guide contains the basics of WhatsApp Business: learn how to use this channel effectively within every step of the customer journey.
Saysimple creates closer connections
Saysimple removes the barriers between your business, your customers and your agents, making interactions more efficient and more rewarding. Read how you can achieve this with your team here.
Multichannel Inbox
All messaging under one roof
A multichannel inbox is a single dashboard, where all messaging channels come together. Multiple agents can then answer customer questions and connect with each other effortlessly, ensuring fast, efficient service.
Analytics & Insights
Keep your finger on the pulse
Get real-time insight into the performance of the customer contact team. Which topics receive the most questions? Which agents require extra attention? All of your KPIs are just a click away, and you can make live adjustments any time.
automation
Give yourself some breathing space
Easily set keywords, tags and labels that automatically route incoming customer inquiries to the correct location, department or agent. Increasing efficiency and satisfaction in your customers and your agents.
Apps & Integrations
Connect with systems you already use
Find out how you can integrate Saysimple with the tools you already use, or discover new ways to step things up.
Get a closer look at Saysimple
Click here to book a 30-minute demo at a time that suits you.
