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Digital customer communication for Wholesale

Provide existing customer relationships with a personal and easily accessible service channel. Centralize customer contact via WhatsApp, live chat, and e-mail in one user-friendly inbox for teams and multiple locations.

Wholesale industry solution
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Leverage a personalized B2B experience

In a market where products are very similar, competition is fierce and digitization makes it easier for customers to gather information, you have to move with them. Direct lines between buyers and suppliers are much more common, especially for e-commerce. Now that SMEs are also aiming their services at the self-employed, it is up to wholesalers to secure their position. By delivering added value to customers, suppliers and your own organization you are one step ahead.

Messaging channels

Connect on every channel

Communicate with your clients on their preferred channels. Simplify customer communication and build long lasting relationships to increase sales.

WhatsApp message template wholesale industry

Notify & engage customers

Create and schedule outbound marketing campaigns to proactively send relevant and timely WhatsApp messages. Increase engagement and awareness with product launches, restock notifications, promotions, special greetings, and more.

Provide project advice

Deliver pre-sales support

Support your customers whenever they face issues or have a question about a product. Deflect incoming voice calls to messaging to increase efficiency in your contact centre. Empower your teams with the full history of customer interactions to deliver fast, personal, and knowledgeable service.

Send post-purchase notifications

Automate order updates through customers’ preferred channels. Send confirmation orders, payment reminders, delivery information, and more.

WhatsApp customer journey guide

Free download

Ultimate guide to WhatsApp Business

In this exclusive e-book, we give B2B & Wholesale brands more insights on how to use WhatsApp Business effectively within every step of the customer journey.

Download now >

Why Saysimple?

Saysimple is revolutionizing the way companies interact with their customers. Our Customer Communications platform provides customer contact and marketing professionals with the technology they need to manage inbound- and outbound customer conversations.

  • Streamline all your channels in one inbox and work simultaneously with all your colleagues on incoming conversations via WhatsApp, Livechat, e-mail, and more.
  • Our platform connects with third party software, like CRM, DMS, planning tools, payment providers, survey tooling, and chat bots.
  • Our solution is GDPR compliant. All personal data stored in the Saysimple platform is encrypted. Connections to and from our platform are secured and adhere to strict privacy regulations.

Get a closer look at Saysimple

Click here to book a 30-minute demo at a time that suits you.

Saysimple platform overview