The all-in-one customer contact solution
Every customer conversation is important. Now you can see them all in one place, streamline channels and automate processes to improve customer experience and reduce response times.
Every customer conversation is important. Now you can see them all in one place, streamline channels and automate processes to improve customer experience and reduce response times.
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Put all your customer conversations in one place, identify bottlenecks - and remove them with our tools and solutions.
Centralized structure to all customer interactions and 360° contact view.
Simplified agent workflows and triggered communications, based on customer behavior.
Centralized platform with seamless integration(s) to make crucial customer information accessible and usable.
Watch the video below and discover the Saysimple platform.
OMNICHANNEL INBOX
The Saysimple inbox bundles all messaging channels. Whether this is WhatsApp Business, Web chat, Facebook Messenger or email, with Saysimple you have all channels covered in one dashboard.
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ENGAGE
With Saysimple Engage, you reach your target audience in a personal and relevant way via WhatsApp at the touch of a button.
AUTOMATION
Build WhatsApp Flows and Bots to complete support requests smoothly and quickly. Use the button below to start the sample flow.
+500 brands already use Saysimple to improve omni-channel customer communities at scale.
Thanks to WhatsApp Call Deflection at Severs Breeman, we saved more than 10 hours of phone time in the first month, and usage is increasing weekly.
You set yourself apart by being available outside of office hours. And that's what we stand for. We don't want to handle customers functionally, but to personally surprise them. That is possible thanks to Saysimple.
By connecting the Saysimple API to our CRM, we have fully automated our communication per project and now automatically send 14 WhatsApp template messages at the right times based on our planning, improving our efficiency.
Saysimple’s standout feature for Datamars is targeted WhatsApp campaigns. A recent promotion cleared slow-moving stock with impressive results. Reece notes: "We sent a message to 400 people and saw a 300% ROI over the weekend."
Via the IDAS integration in the Saysimple platform, we immediately know which customer belongs to which department. This way, we can direct inquiries to the right colleague, retrieve car details, and assist customers more efficiently remotely.
