Introduce yourself immediately
Livechat lets you reach out to site visitors when they land, and assist them as they browse your site.
Get started quickly and easily
Livechat can be added to your website using Google Tag Manager. A few quick steps and you’ll be up-and-running in no-time.
Provide relevant conversations
Deliver the best customer experience, by adapting your approach to each visitor. Choose from emoji, gifs, templates, questionnaires, payments and more.
Reinforce your brand
Livechat is easily customisable, so you can choose a look that complements your branding - helping visitors feel confident starting a conversation.
Follow-up with customers quickly and efficiently
Manage Livechat with multiple agents
Livechat is fully integrated into our Multichannel Inbox. That means you can build dedicated workflows and automate processes that let your whole team contribute to enhancing the livechat experience for your customers.
For every conversation
A range of solutions for different situations
Livechat offers a range of versatile features that can easily be adapted to any conversation. From adding fun emojis, to providing product carousels, capturing lead information and even offering customer satisfaction surveys.
Consistency builds trust
Reinforce your brand look and feel
The livechat widget is easily customisable, ensuring every touchpoint of your brand retains a level of professionalism and dependability – from the moment visitors land on your page.
A true multichannel experience
From livechat to any other channel with ease
Once you;ve made initial contact with a customer on livechat it’s easy to continue conversations on a messaging app they’re more comfortable with. This reduces their waiting times, and takes some pressure off your team at the same time.