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klantcontact software saysimple

Step up your game with customer contact software

Provide best-in-class service with social messaging. Saysimple’s customer contact software consolidates your messaging channels into a single inbox where your service agents can access messaging from every messaging channel from WhatsApp to Twitter DMs. Our dashboard even lets you save customer profiles and team stats to be on top of every aspect of your customers’ experience.

Get started today and experience the benefits of customer contact software

Multichannel inbox
Efficient workflows
Statistics
Multichannel inbox

Multichannel inbox

All your communications channels come together in a single platform. Everything in one place means never switching between screens or juggling logins again.

Efficient workflows

Efficient workflows

Benefit from better collaboration and efficiency with your entire customer service department. Assign messages to the right agents and work together to provide the best support and maximum productivity.

Statistics

Statistics

Not only a messaging platform, our customer contact software is your all-in-one tool for tracking statistics and customer insights. Use this information to create customer profiles and optimise the customer journey at every phase.

klantcontact software saysimple

Access to all messaging channels

With Saysimple’s customer contact software, you can add all your messaging channels and never miss a beat.

klantcontact software saysimple

A simple but powerful customer contact platform

Automate your agents’ to-dos so they can focus on more complex inquiries. Your agents can work together through those tougher customer questions or assign them to a better suited colleague from within your central Saysimple inbox. Collaboration, efficient handling of incoming inquiries, and optimising your customer experience has never been easier.

klantcontact software chatwidget

Increase availability with the chat widget

Make sure your customers can find you on their preferred messaging channls. Our cutomer contact software provides four ways to implement messaging on your website: Click-to-Chat, QR codes, chat widget, and contact pages. No matter how your customers contact you, every message will land in your company-wide unified inbox.

klantcontact software saysimple

Answer questions in record time

Handle your incoming customer questions in record time using Saysimple’s customer contact software. No more long wait times when incoming inquiries can be immediately answered by the first available agent. The perfect recipe for strong customer relationships.

Conversatie omzetten naar conversie

From conversations to conversions

Take advantage of the messaging channels your customers are already using. Leverage personal conversations to address individual needs and see an increase in trust and customer satisfaction. Plus, Saysimple’s customer contact software leads to better click rates, cross- and upselling opportunities, and more!

Customer contact software, the service of tomorrow

Unlock higher customer satisfaction, more efficient teamwork, and an increase in job satisfaction through reduce workloads with Saysimple’s customer contact software.