#1 Platform for Customer Communication: Book your Demo

Discover Saysimple, a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers.

Multichannel inbox
  • WhatsApp icon
  • Live chat
  • Apple business chat
  • Messenger
  • Instagram DM
  • SMS
  • e-mail

Is your company facing difficulties with:

  • Being reachable on your customers preferred channels, like WhatsApp
  • Managing traditional channels, like phone and email that cost to much time and money
  • Setting up efficient workflows to manage digital customer contact
  • The lack of channels to easily turn customer conversations into sales

Then join us for a free demo. We will show you in 30 minutes how our platform works and helps you succeed in the following outcomes.

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*You will receive a confirmation email to schedule a date and time.

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A welcome solution for omnichannel communication

When customers reach out to you, they use many different channels – now all of these connections can be accessed from a single platform.

Multichannel inbox

Unified team inbox

Manage customer contact from all channels in one easy to use inbox for teams.

Reporting dashboard

Analytics & Insights

Gain performance insights, analyse your KPI’s and benchmark agent performance.

Saysimple - Apps & Integrations

Apps & Integrations

Integrate your existing software within the Saysimple Inbox and arm agents with more information so they can resolve issues faster.

Features

Platform

Multichannel

Let your customers choose their favourite channel

Branded chat widget

Let customers start a conversation directly from your website

Unified inbox

Streamline all your people, channels and apps into one single view

Multi agent

Work simultaneously with all your colleagues on incoming conversations

Teams

Create teams and work together with other departments to help customers faster

Analytics

Manage your KPI’s and benchmark agent performance

CRM integration

Connect your CRM system and enrich customer profiles within our platform

Channels

WhatsApp Business

Connect WhatsApp to your Saysimple team inbox and manage WhatsApp conversations alongside other channels from one single view

Livechat

Connect Livechat to your Saysimple team inbox and manage conversations initiated from your website alongside other channels from one single view

Google's Business Messages

Connect your Google's Business Messages to your Saysimple team inbox and manage conversations initiated via Google search and maps results alongside other channels from one single view

Facebook Messenger

Connect your Facebook Messenger to your Saysimple team inbox and manage conversations initiated via Facebook Messenger alongside other channels from one single view

Instagram DM

Connect your Instagram to your Saysimple team inbox and manage Instagram DM conversations alongside other channels from one single view

Apple Business chat

Connect your Apple Business chat to your Saysimple team inbox and manage Apple Business chat conversations alongside other channels from one single view

Email

Connect your support Email to your Saysimple team inbox and manage Email conversations alongside other channels from one single view

Productivity

Smart routing

Route conversations to teams or locations based on specific criteria

Call deflection

Route incoming phone calls to an alternative channel, like WhatsApp

WhatsApp templates

Proactively send relevant and timely messages to customers that have opted in

Quick replies

Respond faster by using pre-defined canned responses

Labels

Categorize your conversations by using labels

Conversation history

Chat history is preserved, therefore information is retrievable

VIP channels

Prioritize your inbox, with VIP contacts or channels at the top of your list

Opening hours

Send automated away messages for customers sending a message after opening hours

Desktop notifications

Receive desktop notifications that alert your agents on new incoming messages

Chatbots

Integrate your third party chatbot and orchestrate seamless bot-to-human handoffs

Security

GDPR proof

All personal data stored is encrypted at rest. Connections to and from our platform are secured and adhere to strict privacy regulations

End-to-end encryption

Encrypted conversations for full data privacy and security

IP whitelisting

Allow users to access the platform from specific locations only

Single sign-on (SS0)

Use single sign-on to manage your agents in one place

Two factor authentication (2FA)

Two factor authentication is available for increased security

Get a closer look at Saysimple

Kickstart your customer support productivity and get started with omnichannel customer service. Book a free demo to get to learn everything you need to know.