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Modern email support for seamless workflows

Deliver efficient support through a built-in, modern email channel. Create seamless workflows with a unified multichannel inbox.

Modern email support
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Reply to emails
A modern multichannel inbox

Receive and reply to inbound emails

Receive and reply to all inbound emails in a unified multichannel inbox. Centralize all customer service activities and deliver more efficient support. Streamline your messaging workflows with ease.

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Work together

Collaborate with multiple agents

Assign incoming email to the right colleague with just one click. Easier collaboration will help you deliver efficient email support.

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Add tags and create categories

Organise your inbox

Add tags to inbound email conversations to organise your inbox more intuitively. Our customisable tags allow you to create your own categories for tasks, helping you to keep your workflow clear and concise.

More than just an email channel

One inbox to serve your customers through email, WhatsApp, Livechat, and more. Saysimple’s multichannel solution centralises your customer service activities to save you time and money.

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  • Livechat icon
  • Apple business chat
  • Messenger
  • Google business messages
Email routing
Automated workflows

Route emails automatically

Route emails to the best equipped team or agent through automated workflows. Improve customer satisfaction and first call resolution with little effort.

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360 degree view

Customer profiles

Use an enriched customer profile to provide the best customer experience. Integrate a third-party CRM application for a full 360° view of your customer.

Start approaching email in a modern way

Request a demo or view our platform to see why our multichannel inbox is the perfect solution for your business.

Saysimple platform