Connect Saysimple Webchat to your omnichannel inbox and manage website chats together with WhatsApp, email, and more. Assign conversations to teammates, add internal comments, and organize messages with tags for clear, structured communication.
Saysimple helps your team stay responsive, organized, and connected, no matter where the conversation starts.
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MULTICHANNEL INBOX
Streamline your Website chats into a unified inbox for multiple users. Distribute tasks evenly, effortlessly monitor chat histories, and utilize conversation tags, quick responses, and different folders to stay organized.
SMART ROUTING
Build workflows to automatically assign tags and route incoming conversations to the right person, team or department.
ANALYTICS
Generate real-time reports to track and measure the performance of your customer support operations. Filter metrics by tag, agent, team, location, channel or time period.