WhatsApp Business features
With the WhatsApp Business API, your business gains access to the following basic functionalities:
Easily connect WhatsApp Business with your existing systems.
Bring Your Own Number
Link an existing landline or mobile number to your WhatsApp Business account.
The WhatsApp Business API is GDPR compliant and secured with end-to-end encryption.
Manage WhatsApp conversations with
Manage all incoming customer inquiries via WhatsApp Business from one dashboard. Divide the workload by turning phone traffic into WhatsApp conversations and routing customer inquiries to the right team.
Use WhatsApp Business for
WhatsApp for Business is used in daily practice for:
- Whatsapp for customer service: Engage with customers anytime, anywhere and exceed their expectations.
- Alerts: Updates, ticket changes or appointment reminders can be shared automatically.
- Notifications: Send service-oriented reminders about deliveries, orders and appointments.
- Two Factor Authentication: Secure customer accounts and help customers verify their identity for important transactions.
Send notifications with WhatsApp templates
WhatsApp templates are standard messages approved by WhatsApp and used for sending proactive notifications to provide additional service to your customers. Think of text templates, media templates and interactive quick reply button templates. Consumers respond within the same channel, creating continuous conversations.
Add a WhatsApp chat window to your website
With a WhatsApp chat window, website visitors can reach you via WhatsApp. This way you can easily answer all questions and help visitors make a purchase.
Start in 3 steps with WhatsApp for Business
Saysimple helps you from onboarding to implementation.
Verify WhatsApp Business
Together with one of our consultants you'll go through the WhatsApp Business verification process.
When the verification process has been approved, your WhatsApp Business account will be linked to your Saysimple Multichannel Inbox.
Get a platform training as soon as you start with WhatsApp Business. Receive information you need for excellent customer contact.