NEW WhatsApp broadcasting (beta) is now available at Saysimple Learn more ›
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Start

The essentials to get your team up and running.

R270 Save 23%

Per agent / month

Request a Demo ›
  • From 3 users i Activate up to 10 users in Start
  • Activate 3 channels i Choose from WhatsApp Business, Livechat, Apple Business Chat, Facebook Messenger, Google's Business Messages, Instagram Direct Messenger, Telegram, WeChat, Email and SMS
  • Black Checkmark WhatsApp Business
  • Black Checkmark Inbox
  • Black Checkmark Broadcasting
  • Black Checkmark Analytics
  • WhatsApp Chatbots/Flows
  • Team Management
  • Smart Routing

Enterprise

A tailor made plan to suite the needs of your team

R625 Save 22%

Per agent / month

Talk to sales ›
  • From 30 users i Activate a unlimited number of users in Enterprise
  • Unlimited channels i Choose from WhatsApp Business, Livechat, Apple Business Chat, Facebook Messenger, Google's Business Messages, Instagram Direct Messenger, Telegram, WeChat, Email and SMS
  • Black Checkmark WhatsApp Business
  • Black Checkmark Inbox
  • Black Checkmark Broadcasting
  • Black Checkmark Analytics
  • Black Checkmark WhatsApp Chatbots/Flows
  • Black Checkmark Team Management
  • Black Checkmark Smart Routing
  • * Prices may vary due to exchange rates.

Account management

Start

Enterprise

Profile picture
Custom chat display name
Language switch
Adjustable time format
Browser notifications
Sound notifications
Email notifications

Team & user management

Start

Enterprise

Number of users
Max. 10
Unlimited
Admin user
Add or remove users
Team Chat
Add or remove Teams
X
Add users to teams
X
Add channels to teams
X

Contact management

Start

Enterprise

Contact profiles
Add or delete contacts
Label contacts
Create contact lists
Import contact lists
Import custom fields
Export contact lists
VIP contacts
X

Conversation management

Start

Enterprise

Forward conversations
Log conversations
Add notes to conversations
Add tags to conversations
Merge conversations
Editable quick replies
Add users to conversations
Add teams to conversations
X

Channel management

Start

Enterprise

WhatsApp Business API
Livechat
Apple Business Chat
Facebook Messenger
Google's Business Messages
Instagram Direct Messeger
Telegram
Twitter Direct Messages
WeChat
Email
SMS

WhatsApp Business

Start

Enterprise

WhatsApp Business
WhatsApp numbers included
1
3
WhatsApp templates included
Unlimited
Unlimited
Outbound WhatsApp Business messages

Livechat

Start

Enterprise

Multiple Livechat channels
Media, video's and documents
Show live url visitor
Chat 24/7 online
Manageable contact form
Manageable chat form
Widgets
1
Unlimited
Manageable theme color
X
Removable Saysimple branding
X

Email

Start

Enterprise

Multiple email channels
In/outbound emails
Dynamic sender name
Custom email autograph
Receive and send media
Auto reply

Broadcasting

Start

Enterprise

Included unique contacts
100
5.000
Extra contact bundles
Delivery rate
Open rate

Automation

Start

Enterprise

Tag & Label management
Smart Routing
X
Teams
X
WhatsApp Chatbots / Flows
X

Analytics

Start

Enterprise

First response time
Resolve time
Waiting time on customer reply
Waiting time on agent reply
Number of received messages
Number of send messages
Distribution of messages per day of the week
Number of conversations
Number of customer initiated conversations
Number of business initiated conversations
Number of send WhatsApp templates
Number of resolved conversations
Number of tags used
Number of messages per conversation
Customizable date ranges
X
Channel insights
X
Team insights
X
Agent insights
X

Integrations & API

Start

Enterprise

Standaard apps
Premium apps
X
Zapier
X
Conversations API
X
Insights API
X
Webhooks
X
Secure data export
X

Security

Start

Enterprise

SSL encryption
Two factor authentication (2FA)
Social login
IP whitelisting
X
SSO, SAML, LDAP, Active Directory
X

Customize your plan

Choose the add-on you need and add it to your plan.

  • Call Deflection

    Call deflection

    Deflect incoming phone calls to WhatsApp Business.

    From $50 per month
  • Sales partner

    Broadcast Bundle

    Extra unique contacts to engage on a monthly basis.

    From $20 per month
  • Chatbot

    Chatbots / Flows

    FAQ automation and customer contact.

    From $15 per month
  • Power plug

    Zapier

    Managed Zapier solution to reduce manual actions by agents.

    From $25 per month
  • Light User

    Internal communication and Team Chat.

    Form $5 per user