First Time Fix
Increase the first time fix and immediately provide your customers with a suitable and consistent answer.
Prevent recurring traffic and eliminate unnecessary transfers between customer service agents.
A scalable and future-proof solution for providing customer service via social messaging.
From cost to profit
Today’s consumers expect 24/7 accessibility through their channel and device according to preference. The playing field of traditional customer service is changing and that should also apply to cost items and priorities. It is time for a transformation at company level. With SaySimple on your side, you can appeal to the always-on, multiple device customer via his or her favourite messaging channel. We help companies to push their customer service to unimaginable heights
A perfect Customer Service Circle
When the customer experience is experienced as pleasant, then a one-off response from a customer can turn into a conversation. A good conversation can so become an excellent conversation. By continuing being involved with customers, a company is ultimately seen as a trusted advisor and source of information. A ‘go-to-friend’ for advice, products, services and the latest trends.