Use the Power of Social Messaging
In today’s world, companies are challenged to rethink the way they engage with their customers. The customer expects 24/7 accessibility through the channels and devices of his or her choice. In SaySimple’s unique all-in-1 platform all messaging channels, chatbots, statistics and sentiment analysis (AI) come together.
Our platform enables customer-oriented companies to respond quickly, while becoming better listeners and conversation partners with every answer. You bring your customer service to an unprecedented height. This is the promise of Conversational Excellence.
When we refer to conversational excellence, we are describing a change in the way customer service comes about. With the help of new technologies like machine learning, artificial intelligence and bots, business can become better listeners and expert communicators. By embracing this change, they create a situation where the boundaries between questions, sales and marketing melt.
Transform Cost to Profit
Recognize engagement opportunities, strengthen customer contact and generate more sales through the use of Social Messaging Automation.
At Any Capacity
Process high volumes during peak moments and claim Conversational Excellence
With the help of a 360° customer view. You can treat the customer with a unique and individual brand experience